Term & Conditions

Welcome to Tekzox. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

General

Tekzox reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website means you accept any updated terms.

Products & Availability

We aim to provide accurate product descriptions, images, and pricing. However:

  • Product colors may slightly vary due to screen settings.
  • Availability of products may change without notice.
  • Tekzox reserves the right to discontinue or update products anytime.

Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees).
  • Prices may change without prior notice.
  • Orders will only be processed after successful order confirmation.
  • We reserve the right to cancel any suspicious or fraudulent orders.

Order Confirmation

After placing an order, our team may contact you through call or message for order verification. Tekzox reserves the right to cancel unverified orders.

Shipping & Delivery

  • Delivery timings may vary depending on your location.
  • Delays caused by courier companies, weather conditions, or public holidays are beyond our control.
  • Customers are responsible for providing accurate shipping information.

Returns & Exchanges

  • Products can only be exchanged if received damaged or defective.
  • Customers must report any issue within 24–48 hours of receiving the parcel.
  • Products must be unused and returned in original packaging.
  • Certain products may not qualify for exchange due to hygiene or usage reasons.

Warranty Claims

Products with official brand warranty will be handled according to the respective brand’s warranty policies. Physical damage, water damage, or misuse are not covered under warranty.

User Responsibilities

By using our website, you agree:

  • Not to misuse the website or attempt unauthorized access
  • Not to use false information while placing orders
  • Not to engage in fraudulent activities

Intellectual Property

All website content including logos, images, text, graphics, and product listings are the property of Tekzox and may not be copied or reused without permission.

Limitation of Liability

Tekzox shall not be held responsible for:

  • Indirect or incidental damages
  • Delays caused by courier services
  • Misuse of products purchased from our website

Privacy

Customer information is handled according to our Privacy Policy. By using our website, you consent to our data practices.

Contact Information

For any questions regarding these Terms & Conditions, feel free to contact us:

Tekzox
📞 0334-2716213